Shipping policy

At Tac Commerce, we are committed to delivering your jewelry safely and on time across the United States. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During peak seasons or promotional periods, processing times may extend slightly.

Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Options & Delivery Time (USA)

We currently ship within the United States only.

Standard Shipping

  • Delivery Time: 5–8 business days

  • Cost: Calculated at checkout or Free (if applicable)

Express Shipping

  • Delivery Time: 2–4 business days

  • Cost: Calculated at checkout

Delivery timelines begin after your order has been shipped, not from the purchase date.

3. Free Shipping

We offer free standard shipping on orders over $30 within the United States.

4. Tracking Your Order

Once your order ships, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A link to track your package

Please allow up to 24 hours for tracking information to update.

5. Shipping Carriers

We ship through reliable U.S. carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection depends on your location and shipping method chosen at checkout.

6. Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.
Tac Commerce is not responsible for:

  • Incorrect or incomplete addresses provided by the customer

  • Packages marked as delivered by the carrier

If an address error is noticed, contact us immediately before the order ships.

7. Lost, Stolen, or Damaged Packages

If your package arrives damaged:

  • Contact us within 48 hours of delivery.

  • Provide clear photos of the product and packaging.

If your package is lost in transit:

  • Please contact us.

  • We will assist in filing a claim with the carrier.

Replacement or refund decisions are handled case-by-case after carrier investigation.

8. Delays Beyond Our Control

We are not responsible for delays caused by:

  • Weather conditions

  • Carrier delays

  • High shipping volume periods

  • Incorrect address details

9. Contact Information

For any shipping-related questions, please contact:

📧 Email: support@taccommerce.com
📍 Tac Commerce – United States